As with any industry, cleaning and restoration companies like us can range from Bubba working out of the back of his broken-down car or van, to the low-price, high-volume franchises. There are five important values which distinguish a real service professional from the rest:
Platinum Care Cleaning & Restoration has a Reputation that is second to none. The area’s most prominent Carpet Retailers, Interior Designers, and Realtors refer our services exclusively, and the major carpet manufacturers have recommended us to help them with cleaning related problems. We are also the area’s default cleaner for problem fibers, fabrics, and textiles; and we are regularly referred by other cleaning companies.
Platinum Care Cleaning & Restoration is Experienced in cleaning all carpet, rug, fiber, fabric, leather, tile, and stone types, as well as every soiling condition known to our industry. In fact, we are the area’s default cleaner of problem fabrics – we can clean the fabrics that no other company will touch, including white, Haitian cotton, linen, silk, Jacquard, wool, rayon, and many other delicate fibers and fabrics. Furthermore, we are the leading experts in the area on leather cleaning, repair, and restoration.
Platinum Care Cleaning & Restoration takes Education seriously and is certified by the IICRC which is the world’s most recognized body of certification for carpet and upholstery cleaners. We hold multiple IICRC Cleaning certifications. We have been certified by LeatherMaster and Leather Magic, in addition to the IICRC, for not just leather care but also for leather repair and restoration. We have also trained with some of the country’s leading area rug and water damage restoration schools and educators. In addition, we have trained at the International Center for Training on Stone (ITSC) and under two of the world’s most prominent stone care experts. Our commitment to ongoing training is unsurpassed.
Platinum Care Cleaning & Restoration has multiple cleaning Systems customized for your particular fiber, fabric, textile, and hard surfaced needs and are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting.
Platinum Care Cleaning & Restoration offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these five values, we are dedicated to providing you with the most outstanding service experience ever.
Let’s assume, for a moment, that the best processes, most effective and safest products, and the most extensively trained and certified technicians don’t even matter. When was the last time a service technician or tradesman of any kind was at your home or workplace? Did he treat it with care and concern? Or did he leave you with a bigger mess to clean up at the end of the job? How about hidden surprises in their final bill? What about being on time? How comfortable were you with the technician or trades-person being inside your home?
These are all feelings that every single person at Platinum Care Cleaning & Restoration understands completely. We want you to know that we share your concerns about your family, your home, or your place of business with you. We promise to treat you, your home, your family and pets, or your workplace with the utmost of courtesy and care. Our technicians are clearly uniformed. We understand that getting ready to have your carpeting, rugs, furniture or hard surfaces cleaned can be a big job, especially for you. We respect this undertaking, the inconvenience of the temporary disruption to your everyday life that the service can create, your valuable time, and your property and possessions.
The bottom line—what makes Platinum Care Cleaning & Restoration so unique—is the quality of the whole experience, from the moment we meet until we say “good bye and thank you.” We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.
Experience the quality of the Platinum Care Cleaning & Restoration service experience, and you’ll see for yourself why the difference between us and all our competitors is obvious.
At Platinum Care, we are devoted to providing you with an outstanding experience from start to finish, personalized to meet your needs.
Every one of our service professionals are trained to not only meet, but exceed industry standards and take pride in going above & beyond by seeking to continue their education in the field.
As a result, we are able to reach our goal to not only provide services, but also educate, provide recommendations and individualized assistance to each and every one of our clients. If you are not satisfied, we will rush back to your home to address any correctable concerns. If you are still not satisfied, we will gladly return your money.
To provide the most outstanding service experience ever.