Customer Reviews



Professional and Courteous
I used Platinum Care Cleaning and Restoration when my home became flooded after a severe rainstorm and I am so grateful that I did. Their prompt service and courteous technician helped ease my mind when I felt like I had lost everything in my home due to flooding and water damage. They even went as far as communicating with the insurance adjuster lessening the burden of what I was already going thru. The technician (Claude) carefully explained the process to me to help me understand what exactly needed to be done and took the steps …  Read More
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Great Experience 
My leather sectional was old and had body oil stains and some cracking on the arms of the sectional. The color was also fading in some spots and I was ready to toss it to the curb then found Platinum Care 911 and decided to give them a try to revive my poor tired looking sectional and I am so pleased that I did. My sectional looks brand new!!!! They colored the sectional a little darker than it was to match my other furniture, removed all the oil stains and …  Read More
My oriental rug has never been cleaner
I’ve had my oriental rug cleaned several times by different rug specialists, but I’ve never been happy. It either still looked soiled or there were spots that were never removed. With Platinum Care, my rug came back looking better than it ever has. Even the spots that other cleaners told me were permanent stains were removed. I also liked that they helped me select the right rug pad.I wanted to replace my beat-up pad, butI didn’t realize I had the wrong …  Read More
Fantastic restoration job! 
My 15-year-old aniline (I now know what that is!) leather sofa had seen better days. It was faded, scratched, and had dark stains, and we were ready to give up on it and buy new furniture for the family room. We’re glad we didn’t, because our sofa now looks great!We had no idea this could be done, but we’re glad that we found Platinum Care to fix our leather. I highly recommend their services and their dedication and attention to detail …  Read More
Excellent results with efficiency and smiles!
We installed a beautiful travertine floor in our kitchen 10 years ago and hadn’t had it properly cleaned in at least 8 years. That makes for some nasty grout! Bruce Marcus came to give us an estimate for appropriate care and gave us a fabulous education about our stone floor. He explained the various options available for cleaning and maintenance as well as the potential differences we would notice depending upon our choices. He …  Read More
Fantastic and prompt service
It’s never easy to open your basement door and smell something bad, and it’s worse when you find feces floating on your carpet. I didn’t want to touch it, and I didn’t know how to treat the problem. Bruce, Tom, and Casey from Platinum Care responded quickly, found us a plumber, and cleaned up our disgusting mess quickly. They really helped us navigate the insurance claim process, and they dried and cleaned everything within a couple of days. It was nice to know that they were on site and available to us every day, and they were very responsive to our questions and needs. We have been in our home for 22 years and never had a problem or the need to make a claim. Platinum Care helped us through this and promised that they would make it as pain-free as possible. Once they were in our home, it really felt like we were always in great hands. Thanks, guys!  Read More


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